RCS Channel

1. Introduction

In order to set up the RCS Channel, every Business Messenger app Instance Owner has to be registered as a Partner with RCS Business Messaging (RBM).

Once you are registered as a Partner with RCS Business Messaging, you will be able to manage your own customers in RBM admin console as Agents. Every customer, having his own Business Messenger app Account, will have own RBM Agent for RCS Business Messaging.

2. The Channel Settings

The following step is the channel preset for BM Instance Owner. Please follow the instructions.

  1. Register as a Partner with RCS Business Messaging.

    Please visit Register with RCS Business Messaging page, and find details for RCS Business Messaging Partner Registration.

  2. After the registration process, navigate to Partner account > Service account section and create the Service account key. Store your service account key in a secure, private location.

  3. Do not set a webhook while registering, as it will be set for each Agent you create later.

  4. Please open the Business Messenger app's Admin Settings section, and then settings for the RCS channel.

    Channel Setup RCS

  5. A new window will be opened where you can add your Service account key .json file. By clicking the Save button, the Business Messenger RCS channel will be set up for the BM instance.

With these steps completed, we can continue on setting up the RCS channel for the BM accounts.